Privacy Policy

Privacy Policy for PackPro, a Third-Party Logistics (3PL) Company

Last Updated: 30/04/2024

1. Information We Collect:

Welcome to PackPro! This Privacy Policy outlines how Packpro collects, uses, shares, and protects your personal information. By accessing or using our services, you agree to the terms of this Privacy Policy.

1.1 Personal Information:

We may collect personal information, including but not limited to:

• Contact details (name, email address, phone number)

• Shipping and billing addresses

• Payment information

• Order details and history

• Customer preferences and communication preferences

1.2 Non-Personal Information:

We may also collect non-personal information such as:

• Log files and analytics data

• Device information (type, model, operating system)

• Browsing history on our website

2. How We Use Your Information

2.1 Fulfilment of Services:

We use your information to provide logistics and fulfilment services, process orders, and communicate with you about your shipments.

2.2 Communication:

We may use your contact information to send transactional emails, updates on your shipments, and marketing communications. You can opt-out of marketing communications at any time.

2.3 Improving Services:

We analyse data to improve our services, enhance user experience, and customise our offerings.

3. Information Sharing:

3.1 Third-Party Partners:

We may share information with third-party partners, including shipping carriers and payment processors, to facilitate the fulfilment of your orders.

3.2 Legal Compliance:

We may disclose information to comply with legal obligations, respond to legal requests, and protect our rights or the rights of others.

4. Data Security:

We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Choices:

5.1 Access and Update:

You have the right to access and update your personal information. You can do so by logging into your account or contacting us.

5.2 Opt-Out:

You can opt-out of receiving marketing communications by following the instructions provided in the communication or contacting us directly.

6. Children’s Privacy:

Our services are not intended for children under 13 years of age. We do not knowingly collect or process personal information from children.

7. Changes to this Privacy Policy:

We may update this Privacy Policy periodically. The date of the last update will be displayed at the top of the policy.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact information].

By using PackPro’s services, you agree to the terms of this Privacy Policy. Please review it carefully.